For all orders via our online shop, the following terms and conditions apply.
2. Contracting party, conclusion of contract
The purchase contract is concluded with STEL Multimedia GmbH.
The presentation of the products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog. By clicking on the order button, you place a binding order for the goods contained in the shopping cart. The confirmation of the receipt of the order takes place together with the acceptance of the order immediately after sending by an automated e-mail. With this e-mail confirmation the purchase contract came about.
A binding contract can already be concluded as follows:
If you have chosen the payment method PayPal, the contract is concluded at the time of confirmation of the payment order to PayPal.
3. Code of Conduct
We have submitted to the following codes of conduct:
Trusted Shops quality criteria
4. Shipping costs
In addition to the stated product prices shipping costs are added. You can find out more about the amount of shipping costs in the offers.
The following payment methods are available in our shop:
Payment in advance
When selecting the payment method in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.
cash on delivery
If you choose the method of payment COD plus 5.00 Euro as costs. In addition, 2.00 euros are to be paid directly to the deliverer.
You pay the invoice amount via the online provider Paypal. You must always be registered there or first register, legitimize with your access data and confirm the payment order to us (except guest access). You'll get more information during the ordering process.
If you choose the payment method Paypal / Paypal Express plus 0 Euro will be charged.
6. Retention of title
The goods remain our property until full payment.
7. Transport damage
If goods are delivered with obvious transport damage, please complain about such errors as soon as possible to the deliverer and please contact us immediately. The failure to file a complaint or contact has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, they help us claim our own claims against the carrier or transport insurance.
8. Customer service
STEL Multimedia GmbH, Customer Service, Päwesiner Weg 20, 13581 Berlin, Email: firstname.lastname@example.org, Tel .: +49 (0) 30 75 65 02 57
9. Contract Text Storage
The contract text is not stored by us.
10. Contract language
The language available for the contract is German.
11. Dispute resolution
The European Commission provides a platform for online dispute resolution (OS), available here http://ec.europa.eu/consumers/odr/.
We are not obligated and unwilling to participate in a dispute settlement procedure before a consumer arbitration board.
12. Note according to battery law
Since batteries and rechargeable batteries may be included in our consignments, we are obliged by the Battery Act (BattG) to point out the following: Batteries and rechargeable batteries must not be disposed of with household waste, but you are legally obliged to return used batteries and rechargeable batteries. Waste batteries may contain harmful substances which, if not properly stored or disposed of, could damage the environment or your health. But batteries also contain important raw materials such as Iron, zinc, manganese or nickel and can be recycled. You can either return the batteries to us after use or return them in the immediate vicinity (for example, in stores or in municipal collection points or in our dispatch warehouse) free of charge.
The sale in outlets is limited to end users for the usual quantities as well as such waste batteries that leads the distributor as new batteries in his assortment or led.
The crossed-out wheeled bin sign means you must not dispose of batteries and batteries with your household waste. Below this symbol you will also find the following symbols with the following meaning:
Pb: Battery contains lead
Cd: battery contains cadmium
Hg: battery contains mercury
STEL Multimedia GmbH